Balanced Scorecard (BSC) Programme
SALCRA launched the balanced scorecard (BSC) programme as a tool for Management to measure the overall performance of the organisation. A series of meetings and workshops have been initiated since September 2016 to facilitate the introduction and implementation of this programme.
The BSC programme was formulated in accordance with the Sarawak Government’s Transformation agenda to ensure that the Sarawak Civil Service remains relevant and responsive towards the changing environment and the needs of the people, and as part of the Sarawak Civil Service Action Plan 2010-2020.
Implementation Team
Led by the Strategic Management Team (SMT), with the General Manager of SALCRA playing the role of Advisor, the BSC programme’s implementation team consists of Members who are divided into four (4) strategic groups and two (2) supporting groups, namely Reporting Team and Communication Team.
Why implement the Balanced Scorecard Programme?
- To build and replicate the best business model for continued financial success
- To align and focus our people and resources on our shared Mission and Vision
- To build the business, achieve operational excellence, exceed employees’ and stakeholders’ expectations
- To improve communication across all levels within the organisation
